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Terms of Service

Last updated: July 31, 2026

Please note. This is a general policy for Career Ease IT Solutions and does not constitute legal advice. If you have questions about how your data is handled, contact team@resumemaster.online.

These Terms govern your use of Resume Master, a service of Career Ease IT Solutions. By creating an account or using the service you agree to these Terms.

1. The service

Resume Master helps individuals and organizations build, tailor, audit, and manage résumés with AI assistance, and to track job applications. Features and plans may change over time.

2. Accounts

You are responsible for the accuracy of the information you provide and for keeping your credentials secure. Organization administrators are responsible for the accounts and candidate data they add. You must be authorized to submit any personal data you provide.

3. Acceptable use

Do not misuse the service: no unlawful content, no submitting another person’s data without authorization, no attempts to breach security or tenant isolation, and no automated abuse of the AI features beyond your plan’s fair-use limits.

4. Plans, billing & cancellation

Individual plans (Free, Pro, and Power) are offered as subscriptions billed monthly or quarterly through our payment processor, Stripe, in US dollars. We also offer one-time purchases — credit packs — and organization services (résumé bundles, builds, audits, modifications, LinkedIn optimisation, and Résumé Understanding Calls) billed at the prices shown at purchase. Fair-use AI limits apply per plan.

Paid subscriptions renew automatically at the end of each billing period so your service continues without interruption. We tell you this up front, and you can cancel in one click from your billing settings at any time; cancellation stops the next renewal and you keep access until the end of the period you already paid for. One-time purchases (credits) do not renew. Prices may change on notice for future periods.

5. Our Fair Billing Pledge

Billing should never be a trap. We commit that: renewals are disclosed in advance and never hidden; we bill on honest calendar periods, not shortened “4-week” cycles designed to squeeze in an extra charge; you can cancel in one click without a retention maze; and any discount we show is real, not a struck-through price that was never charged.

6. Refunds

Because service is delivered immediately, subscription fees are generally non-refundable for periods already started, and cancellation simply stops future renewals. If you were charged in error or believe something went wrong, contact us at team@resumemaster.online and we will review it fairly and in good faith, alongside any rights you have under applicable law.

7. AI-assisted output

The service uses AI to help draft, tailor, and score résumés and related documents. Output is a suggestion, may contain errors, and must be reviewed by you before use. You are responsible for the accuracy and truthfulness of the final résumé. We provide the tools, not a guarantee of any interview, hiring, or other outcome.

8. Intellectual property

You retain ownership of the content you submit and the résumés you produce. You grant us a limited license to process that content solely to provide the service. The Resume Master software, templates, and branding remain our property.

9. Disclaimers & liability

The service is provided “as is,” without warranties to the extent permitted by law. To the maximum extent permitted, our aggregate liability is limited to the amounts you paid in the twelve (12) months preceding the claim. Some jurisdictions do not allow certain limitations or exclusions, so some of the above may not apply to you.

10. Termination

You may stop using the service at any time. We may suspend or terminate access for breach of these Terms. On termination we handle your data as described in the Privacy and Data Processing policies.

11. Governing law, changes & contact

These Terms are governed by the laws of the jurisdiction in which Resume Master operates. We may update these Terms and will change the “Last updated” date above; material changes will be communicated where required. Contact: Resume Master (Career Ease IT Solutions), registered business address available on request, team@resumemaster.online.